Terms & Conditions

Welcome to AdamHome.in.

These Terms & Conditions govern your access to and use of the AdamHome.in website, booking platform, services, payments, and related communications.

By visiting AdamHome.in, submitting a booking, requesting a service, making a payment, or otherwise using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Business Details

Website / Brand: AdamHome.in
Legal Name: BHARATH KUMAR B
Trade Name: BR JOY ENTERPRISES
GSTIN: 33ARDPB4917B1ZJ

Principal Business Address:
NO 2/305-A SADIQ BASHA STREET, T.K.P, REDHILLS,
Puzhal Block Ward-1, Thiruvallur, Tamil Nadu – 600052, India

AdamHome.in is the brand/website operated by BHARATH KUMAR B, trading as BR JOY ENTERPRISES.

Applicable GST and other statutory taxes will be handled in accordance with applicable law and reflected in applicable invoices or transaction documents.

2. About AdamHome.in

AdamHome.in provides customers with access to home, property, maintenance, cleaning, installation, repair, and related services.

Services may be provided directly by the business, through service professionals engaged or coordinated by AdamHome.in, or through other service arrangements depending on the nature of the booking.

The services available on the website may change from time to time.

3. Services Available

Depending on availability, AdamHome.in may offer:

Bathroom Cleaning
Bathroom Deep Cleaning
Room and Home Cleaning
Car Wash and Cleaning
AC Dust Cleaning
AC Servicing and Maintenance
Interior and Exterior Painting
Wood Varnish & Polish
Structure Painting & Design
Painting Consultation
Masonry and Tile Work
CCTV Installation and Maintenance
Solar Panel and Inverter Services
Sewage Lorry Cleaning
Waste and Scrap Collection
Other home and property-related services introduced on the website

Service descriptions, prices, inclusions, exclusions, minimum charges, and availability may differ between services.

4. Eligibility

By using AdamHome.in, you confirm that:

You are legally capable of entering into a contract under applicable law.
The information you provide is accurate and complete.
You are authorized to provide the property, address, contact, and booking information submitted by you.
You will use the website and services only for lawful purposes.

5. Service Availability

All services are subject to:

Service-area availability
Professional availability
Date and time-slot availability
Site conditions
Weather and other external circumstances
Availability of required equipment, materials, vehicles, or spare parts

Submitting a booking request does not automatically guarantee service completion until the booking is confirmed.

6. Booking

Customers may book services through the booking facility available on AdamHome.in.

A booking may require:

Customer name
Mobile number
Email address
Service address
Selected service
Preferred date
Preferred time slot
Other information required for providing the service

Customers are responsible for ensuring that all booking information is correct.

AdamHome.in may contact the customer to confirm or clarify booking details.

7. Booking Confirmation

A booking will be considered confirmed when AdamHome.in or its authorized booking/payment system confirms the booking.

Depending on the service, confirmation may occur through:

Website confirmation
Email
WhatsApp
SMS
Telephone call
Payment confirmation
Other electronic communication

A payment receipt does not necessarily mean that every requested service condition has been accepted if the booking remains subject to site inspection, availability, or additional requirements.

8. Date and Time Slots

The date and time selected during booking are subject to availability.

Service timing may occasionally change because of previous bookings, traffic, weather, professional availability, site conditions, equipment requirements, or other operational circumstances.

Where reasonably possible, AdamHome.in will communicate material changes to the customer.

9. Pricing

Prices displayed on AdamHome.in are the applicable prices shown at the time of booking, subject to the applicable service conditions.

The final amount payable will be the amount shown during the applicable booking or checkout process, together with any applicable additional charges that are subsequently agreed or become applicable under the service conditions.

Prices may change from time to time.

10. GST and Taxes

AdamHome.in operates under the GST registration of:

Legal Name: BHARATH KUMAR B
Trade Name: BR JOY ENTERPRISES
GSTIN: 33ARDPB4917B1ZJ

Where GST or any other applicable statutory tax is chargeable, it will be handled in accordance with applicable law.

Applicable tax details will be reflected in the relevant invoice or transaction document.

Customers should retain their invoice or payment receipt for their records.

11. Site Visit and Consultation Charges

Certain services may require a site visit, inspection, consultation, or confirmation fee.

These may include painting, CCTV, solar, inspection, or other services where such a fee is displayed.

Where applicable:

Painting consultation may carry a consultation fee.
CCTV site-visit/confirmation may carry a ₹200 fee.
Solar site-visit/confirmation may carry a ₹200 fee.

Where specifically stated during booking, an applicable consultation or site-visit fee may be adjusted against the final service amount.

12. Payment

Payments may be made through the payment methods provided by AdamHome.in, including applicable online payment facilities.

Payment processing may be handled by third-party payment service providers.

Customers should never disclose their:

OTP
Card PIN
Internet banking password
UPI PIN
Payment password
Other confidential banking credentials

to any person claiming to represent AdamHome.in.

AdamHome.in will not ask customers to disclose confidential banking credentials or OTPs for a legitimate booking.

13. Payment Confirmation

A booking requiring advance payment will normally be confirmed after successful payment verification.

If a payment is deducted but the booking is not confirmed, customers should contact:

booking@adamhome.in

with the relevant transaction details.

14. Cancellation by Customer

Customers may request cancellation through the available AdamHome.in communication channels.

Cancellation eligibility may depend on:

Type of service
Time remaining before the appointment
Whether a professional has been assigned
Whether travel has commenced
Whether materials have been purchased
Whether work has started
Service-specific cancellation conditions

Any applicable cancellation charges will be communicated or displayed where reasonably practicable.

15. Cancellation by AdamHome.in

AdamHome.in may cancel or reschedule a booking where reasonably necessary, including because of:

Professional unavailability
Unsafe site conditions
Severe weather
Technical or operational problems
Incorrect booking information
Service-area limitations
Customer non-cooperation
Circumstances outside reasonable control

Where a prepaid booking is cancelled by AdamHome.in and a refund is applicable, the eligible amount will be processed according to the applicable refund terms and law.

16. Rescheduling

Customers may request to reschedule a confirmed booking.

Rescheduling is subject to availability.

Where a rescheduling request is made shortly before the scheduled appointment, additional conditions or charges may apply depending on the service.

17. Refunds

Refund eligibility depends on the reason for cancellation, the service booked, the stage of service completion, and the applicable refund terms.

Where a refund is approved:

The refundable amount will be determined according to the applicable terms.
Refunds may be returned through the original payment method or another permitted method.
Payment gateway processing times may affect the time taken for the refund to appear.
Legitimately incurred charges for approved additional work, materials, travel, site visits, or other applicable non-refundable charges may be excluded where permitted.

Nothing in these Terms is intended to remove consumer rights that cannot lawfully be excluded.

18. Additional Charges

Additional charges may apply where:

Additional work is requested.
Site conditions differ materially from the booking information.
Additional materials are required.
Spare parts are required.
Additional labour or time is required.
Transportation or special equipment is required.
Additional loads, trips, quantities, or visits are required.

Where reasonably practicable, additional charges will be communicated to and approved by the customer before additional work is undertaken.

SERVICE-SPECIFIC TERMS

19. Bathroom Cleaning Services

Bathroom cleaning services may include basic or deep-cleaning options depending on the selected package.

Customers must provide reasonable access to electricity and running water where required.

AdamHome.in may use suitable cleaning products and biodegradable chemicals.

Cleaning results may vary depending on:

Age of stains
Surface condition
Scale buildup
Rust
Permanent discoloration
Existing damage
Type of tiles, fittings, or surfaces

Cleaning does not guarantee removal of permanent or deeply embedded stains.

20. Room and Home Cleaning

Cleaning services are intended to clean accessible areas included in the selected service package.

Customers should remove valuable, fragile, personal, or sensitive items before service.

AdamHome.in or its service professionals may decline to handle items requiring specialist handling or presenting unreasonable safety risks.

21. Car Wash and Cleaning

Vehicle cleaning is subject to access, water availability, vehicle condition, and the selected service package.

Customers should remove valuables and personal belongings from the vehicle before service.

AdamHome.in is not responsible for pre-existing damage, deterioration, loose fittings, worn paint, or defects that existed before the service.

22. AC Services

AC services may include dust cleaning, servicing, maintenance, inspection, or other work described during booking.

AC spare parts, replacement components, gas/refrigerant, electrical components, major repairs, or other additional materials are not included unless specifically stated.

Additional charges may apply where such items are required and approved by the customer.

Service results may depend on the condition, age, model, installation, and existing faults of the AC unit.

23. Painting Services

Painting services may include:

Interior Painting
Exterior Painting
Wood Varnish & Polish
Structure Painting & Design
Painting Consultation

Final pricing may depend on:

Area measurement
Surface condition
Number of coats
Paint specification
Surface preparation
Repair requirements
Height/access requirements
Materials
Labour requirements

A consultation fee, where applicable, is separate from the full painting project unless the applicable offer states otherwise.

24. Masonry and Tile Work

Masonry and tile services may include:

Brick Masonry Work
Wall Construction
Roof Construction
Tile Work
Related repair or construction work

Where the advertised rate is ₹250 per hour, the applicable minimum service duration may be 4 hours, resulting in a minimum labour charge of ₹1,000, unless a different quotation is provided.

Materials, transportation, debris removal, equipment, and other additional requirements may be charged separately.

25. CCTV Services

CCTV services may include:

CCTV Installation
Camera Replacement
DVR/NVR Setup
CCTV Repair and Maintenance

A ₹200 site-visit/confirmation fee may apply where stated during booking.

Cameras, DVR/NVR units, cables, storage devices, power supplies, networking equipment, and replacement components may be charged separately unless specifically included.

26. Solar Services

Solar services may include:

Solar Panel Installation
Solar Inverter Installation
Solar Panel Cleaning
Solar Maintenance
Inspection and Repair

A ₹200 site-visit/confirmation fee may apply where stated during booking.

Replacement components, electrical materials, structural materials, transportation, specialist equipment, and other additional requirements may be charged separately.

27. Sewage Lorry Cleaning

Sewage lorry cleaning services may be offered from ₹1,500 per load, subject to applicable service conditions.

The final amount may depend on:

Tank size
Number of loads
Site accessibility
Distance
Required equipment
Actual quantity
Additional operational requirements

The displayed starting price is not necessarily the final price for every property.

Customers must provide safe and lawful access to the service location.

28. Waste and Scrap Collection

Waste and scrap collection may include recyclable materials such as:

Plastic
Paper
Cardboard
Iron
Copper
Steel/MS
Electrical and metal scrap
Other eligible recyclable household or business scrap

Where stated, the minimum collection quantity is more than 1 kg.

The acceptance, classification, quantity, and value of scrap may be determined at the time of collection.

AdamHome.in may refuse materials that are unsafe, prohibited, hazardous, contaminated, unlawful, or outside the collection scope.

CUSTOMER RESPONSIBILITIES

29. Accurate Information

Customers must provide accurate information regarding:

Name
Mobile number
Email
Address
Service requirements
Property condition
Access restrictions
Special requirements

Incorrect or incomplete information may affect service availability, pricing, timing, or completion.

30. Property Access

Customers must provide reasonable access to the service location at the confirmed date and time.

If access is unavailable when the professional arrives, the booking may need to be rescheduled and applicable charges may apply.

31. Safety Requirements

Customers must inform AdamHome.in or the assigned professional about known hazards or special conditions at the property.

Services may be postponed or refused where the site presents an unreasonable risk to people, property, equipment, or the environment.

32. Customer Conduct

Customers must not:

Threaten or abuse service professionals
Engage in harassment
Demand unlawful work
Misuse the booking system
Provide knowingly false information
Attempt unauthorized payment arrangements
Damage equipment
Interfere with safe performance of the service

AdamHome.in may suspend or cancel a booking where serious misconduct occurs.

WEBSITE AND COMMUNICATION

33. WhatsApp, SMS, Email and Telephone Communication

By submitting a booking or enquiry, customers may receive service-related communications through:

WhatsApp
SMS
Email
Telephone
Website notifications

These may include booking confirmations, reminders, payment information, service updates, cancellation/rescheduling information, and customer-support responses.

34. Customer Reviews and Feedback

Customers may provide ratings, reviews, photographs, comments, or other feedback.

Feedback must be genuine and must not contain threats, abusive content, unlawful material, or personal information belonging to another person without authorization.

AdamHome.in may moderate or remove content that violates applicable rules or these Terms.

35. Personal Data and Privacy

AdamHome.in may collect information necessary to provide its services, including:

Name
Mobile number
Email address
Service address
Booking details
Payment transaction information
Service preferences
Customer communications

Personal information will be handled according to the AdamHome.in Privacy Policy and applicable data-protection law.

36. Third-Party Services

AdamHome.in may use third-party providers for:

Online payments
Hosting
Maps and address services
WhatsApp communications
Email
SMS
Website security
Analytics
Other technical services

Third-party providers may have their own terms and privacy policies.

37. Website Accuracy

AdamHome.in attempts to keep website information accurate and current.

Occasional errors may occur in prices, images, service descriptions, availability, timings, promotions, or technical information.

AdamHome.in may correct errors and update website information where reasonably necessary.

38. Website Availability

AdamHome.in does not guarantee that the website will always be available, uninterrupted, error-free, or free from technical problems.

Temporary interruptions may occur because of maintenance, hosting issues, internet connectivity, security incidents, or other technical circumstances.

39. Intellectual Property

Unless otherwise stated, the AdamHome.in website, branding, logos, text, graphics, photographs, design elements, icons, software, and other original website content belong to or are lawfully used by AdamHome.in and/or the relevant rights holder.

Users may not reproduce, copy, modify, distribute, sell, or commercially exploit website content without authorization.

RESPONSIBILITY AND LIMITATIONS

40. Service Quality and Pre-Existing Conditions

Service outcomes may depend on the existing condition of the property, equipment, surfaces, materials, vehicle, electrical systems, plumbing, AC system, or other items being serviced.

AdamHome.in is not responsible for defects or damage that existed before the service, except where responsibility is established under applicable law.

Customers should promptly report concerns regarding a service so that the matter can be reviewed.

41. Damage or Loss Claims

Customers should report alleged service-related damage as soon as reasonably possible.

The matter may be reviewed based on booking details, photographs, videos, service scope, site condition, professional reports, and other relevant evidence.

Nothing in these Terms excludes liability that cannot legally be excluded.

42. Limitation of Responsibility

To the extent permitted by applicable law, AdamHome.in’s responsibility will be considered in relation to the nature and scope of the service booked and the circumstances giving rise to the claim.

Nothing in these Terms is intended to exclude or restrict statutory consumer rights or liability that cannot legally be excluded or restricted.

43. Force Majeure

AdamHome.in will not be responsible for delays or failure to perform caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, civil disturbances, transportation disruptions, power or telecommunications failures, major technical failures, public emergencies, or similar circumstances.

Where reasonably possible, affected services will be rescheduled.

ACCOUNT AND LEGAL TERMS

44. Suspension or Termination

AdamHome.in may suspend or restrict website access or cancel bookings where reasonably necessary because of:

Fraudulent activity
Platform misuse
False information
Payment abuse
Threatening or abusive conduct
Illegal activity
Repeated violation of these Terms

Such action remains subject to applicable law.

45. Changes to These Terms

AdamHome.in may update these Terms & Conditions from time to time.

The updated version will be published on the website with a revised “Last Updated” date.

Customers should review the Terms before making new bookings.

46. Governing Law

These Terms & Conditions are governed by the laws applicable in India.

Subject to applicable consumer-protection laws and jurisdictional requirements, disputes may be subject to the jurisdiction of the appropriate courts and authorities in Tamil Nadu.

Nothing in this clause prevents a consumer from exercising statutory rights available under applicable law.

47. Consumer Rights

Nothing in these Terms is intended to take away rights available to customers under applicable consumer-protection laws.

The Department of Consumer Affairs publishes the Consumer Protection Act, 2019 and Consumer Protection (E-Commerce) Rules and amendments.

48. Grievance Redressal

For customer complaints, booking issues, payment issues, cancellations, refunds, or service concerns, customers may contact:

Customer Support:
customersupport@adamhome.in

Booking Support:
booking@adamhome.in

Grievance Officer:
BHARATH KUMAR B

Designation: Grievance Officer

Email: customersupport@adamhome.in

Mobile: 9445543754

Address:
NO 2/305-A SADIQ BASHA STREET, T.K.P, REDHILLS,
Puzhal Block Ward-1, Thiruvallur, Tamil Nadu – 600052, India

AdamHome.in will handle customer grievances in accordance with applicable law.

49. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

50. Entire Agreement

These Terms, together with the applicable Privacy Policy, Refund Policy, booking information, service-specific conditions, and other policies displayed on AdamHome.in, constitute the terms applicable to your use of the website and services.

Where there is a conflict, applicable law will prevail.

Contact AdamHome.in

AdamHome.in

Legal Name: BHARATH KUMAR B
Trade Name: BR JOY ENTERPRISES
GSTIN: 33ARDPB4917B1ZJ

Principal Business Address:
NO 2/305-A SADIQ BASHA STREET, T.K.P, REDHILLS,
Puzhal Block Ward-1, Thiruvallur, Tamil Nadu – 600052, India

Mobile: 9445543754

Booking: booking@adamhome.in
Customer Support: customersupport@adamhome.in
General Email: Adamhome.in@gmail.com

Website: AdamHome.in

Acceptance

By using AdamHome.in, submitting a booking, or making a payment, you acknowledge that you have read and agreed to these Terms & Conditions, together with the applicable Privacy Policy and Refund/Cancellation Policy.

AdamHome.in — Simple Home Services. One Place.