Privacy Policy

Effective Date: 30 September 2026

Welcome to AdamHome.in, a home-services booking platform operated under BR JOY ENTERPRISES. We respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared.

1. Business Information

Brand Name: AdamHome.in
Legal Business Name: BR JOY ENTERPRISES
Address: No. 2/305-A, Sadiq Basha Street, T.K.P, Redhills, Chennai, Tamil Nadu – 600052, India
Mobile: 9445543754

Customer Support: customersupport@adamhome.in
Booking: booking@adamhome.in
Email: Adamhome.in@gmail.com

2. Information We Collect

When you use AdamHome.in, we may collect:

  • Name

  • Mobile number

  • Email address

  • Service address

  • Location/address details provided for service delivery

  • Service selected

  • Preferred date and time

  • Booking details

  • Service requirements and instructions

  • Order and booking reference numbers

  • Payment transaction information

  • Information provided when contacting customer support

We may also automatically collect certain technical information, such as IP address, browser type, device information, operating system, pages visited, and date and time of website access.

3. How We Use Your Information

We may use your information to:

  • Process and manage your service booking

  • Confirm appointments

  • Contact you regarding your booking

  • Provide services at the requested address

  • Process payments and refunds

  • Send booking confirmations and service-related messages

  • Communicate through phone, email, SMS, or WhatsApp where applicable

  • Respond to enquiries and complaints

  • Improve our website and services

  • Maintain booking and transaction records

  • Prevent fraud or unauthorized activity

  • Comply with applicable legal and regulatory requirements

4. Sharing of Information

We may share necessary information with trusted third parties where required to provide our services.

These may include:

  • Service professionals or technicians assigned to your booking

  • Payment gateway providers

  • SMS or WhatsApp communication providers

  • Website hosting and technical service providers

  • Analytics and website-support providers

  • Government authorities or law-enforcement agencies where legally required

We do not sell your personal information to third parties.

5. Payment Information

Payments made through AdamHome.in may be processed through third-party payment providers.

Payment providers may process payment information according to their own privacy policies and terms.

AdamHome.in does not intend to store your complete debit card number, credit card number, CVV, UPI PIN, card PIN, or internet banking password on its website.

6. WhatsApp, SMS and Other Communications

If you provide your mobile number while making a booking, AdamHome.in may use it to contact you regarding:

  • Booking confirmation

  • Appointment details

  • Service updates

  • Technician/service-related communication

  • Payment or refund updates

  • Customer support

Where applicable, WhatsApp communication may be provided through Meta or an authorized third-party service provider.

7. Cookies

AdamHome.in may use cookies and similar technologies to improve website functionality, security, performance, and user experience.

Cookies may be used for:

  • Website functionality

  • Remembering preferences

  • Website performance

  • Understanding website usage

  • Security and fraud prevention

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

BR JOY ENTERPRISES takes reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Complete bookings and provide services

  • Maintain transaction and business records

  • Resolve disputes and complaints

  • Meet accounting, tax, legal, and regulatory requirements

  • Prevent fraud and misuse

  • Protect our legal rights

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including rights to request information about processing, correction of inaccurate information, and deletion where applicable.

Where processing is based on consent, applicable law may provide a right to withdraw consent.

For privacy-related requests, please contact:

customersupport@adamhome.in

11. Children’s Privacy

AdamHome.in is intended for general users and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Third-Party Websites and Services

AdamHome.in may contain links to or integrate with third-party websites and services, including payment, communication, mapping, or other service providers.

Third-party services operate under their own terms and privacy policies. We recommend reviewing their privacy policies before providing personal information through those services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated Privacy Policy will be published on this page with a revised effective date.

14. Contact Us

For questions, complaints, privacy requests, or general assistance, please contact us:

AdamHome.in
Operated by BR JOY ENTERPRISES

Address:
No. 2/305-A, Sadiq Basha Street,
T.K.P, Redhills,
Chennai, Tamil Nadu – 600052, India

Mobile: 9445543754

Customer Support: customersupport@adamhome.in
Booking: booking@adamhome.in
Email: Adamhome.in@gmail.com

Website: AdamHome.in


Last Updated: 30 September 2026

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